UK Flooring Depot Delivery Information

Welcome to UK Flooring Depot’s Delivery Page – where convenience meets affordability. We aim to make receiving your flooring as simple and stress-free as possible.

Flat-Rate Pallet Delivery – Just £49.99

Enjoy the ease of our flat-rate pallet delivery service for all flooring orders under £499. For just £49.99, your pallet of high-quality flooring will be delivered straight to your doorstep, securely packaged and handled with care.

Free Delivery on Orders Over £499
For orders above £499, we’re pleased to offer free delivery, helping you save even more while enjoying our reliable service.

Fast and Efficient Service

Deliveries are made kerbside at the nearest accessible point to your property within 1–5 working days. Our Express Service places your pallet at the nearest accessible point to your property.

A signature is required, and the recipient should be able-bodied to assist with transferring the pallet.

Tracking Your Delivery

On the morning of your delivery, you’ll receive an email confirming your order is on route. Please note: a signature is required upon delivery, and we recommend the recipient is able-bodied to assist with transferring the pallet.

At the Time of Delivery

Our Express Service places your pallet at the nearest accessible point to your property.

After Delivery

Check your packs immediately upon receipt to ensure you’re happy with your order and that everything is in excellent condition.

Any damages must be reported within 24 hours of delivery to be eligible for a claim.

Missed Delivery Charges

To keep deliveries smooth and efficient:

If our delivery team cannot complete the delivery due to unavailability or incorrect address information, a missed delivery charge may apply.

To avoid this, ensure someone is available during the scheduled delivery window and double-check your delivery details.

If you need to reschedule, contact our customer support team for a convenient solution.

31-Day Returns

We offer a 31-day return policy for peace of mind, so you can shop confidently.

Thank you for choosing UK Flooring Depot – delivering quality flooring straight to your door at an affordable price.